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The Todu Guam Foundation (“TGF,” “we,” “us,” or “our”) operates toduguam.com. This Privacy Policy explains how we collect, use, retain, and share information through this website and its related online communications.
This policy addresses website information. Information collected in connection with patient care may be subject to separate privacy notices and requirements. Please contact the clinic for information about its patient privacy practices.
1. Information You Provide
We collect information you choose to provide when you contact us, submit an inquiry, express interest in volunteering or employment, subscribe to updates, or communicate with our team.
Depending on your interaction, this may include:
- Your name, email address, and telephone number.
- The position, career track, internship, or volunteer opportunity that interests you.
- Your newsletter subscription details.
- The information you include in a message or other communication.
- Donation-related information received in connection with your contribution.
You may choose not to provide information, although we may be unable to respond to an inquiry or provide a requested feature without the necessary details.
Please do not submit medical records, detailed health information, Social Security numbers, payment card details, or other sensitive information through general website inquiry forms. Contact the clinic for the appropriate way to communicate about your care. Career inquiry forms do not accept document attachments.
2. Information Collected Automatically
When you visit our website, our website systems and service providers may collect technical information, including your IP address, browser and device information, pages viewed, referring website, access times, and interactions with website features.
This information may be collected through server logs, cookies, analytics tools, and similar technologies. It helps us operate the website, understand its use, diagnose problems, and protect against misuse.
3. How We Use Information
We use information for purposes connected with your interaction with TGF, including to:
- Respond to questions and other communications.
- Handle career, internship, and volunteer inquiries.
- Send newsletters and updates you have requested.
- Coordinate donations and respond to donation or receipt inquiries.
- Operate, maintain, secure, and improve the website.
- Understand website usage and identify usability problems.
- Maintain appropriate administrative records and meet applicable legal obligations.
4. How Information Is Shared
Information may be accessible to authorized TGF personnel and to service providers that support our website and communications. These may include providers of website hosting, email delivery, newsletter services, security, analytics, and payment processing.
We may also disclose information when required by law, in response to valid legal process, to investigate misuse or protect rights and safety, or at your request or with your permission.
Some external providers process information under their own privacy policies, as explained below. Information may be processed outside Guam, including in countries where our service providers operate.
5. Cookies and Website Preferences
Cookies are small files stored on your device. Our website and its service providers may use cookies or similar technologies to support website functions, remember preferences, maintain security, and measure website usage.
You can manage cookies through your browser settings and through website cookie controls where available. Blocking cookies may affect some features. Limiting cookies does not necessarily prevent all technical information from being collected when you request a webpage or load an external service.
6. Microsoft Clarity
We use Microsoft Clarity to understand how visitors interact with our website and to improve its usability. Clarity can provide behavioral metrics, heatmaps, and session replay, which reconstruct interactions such as clicks, taps, scrolling, and navigation.
Clarity collects website usage and device information and may use first-party and third-party cookies and similar technologies. The information collected and the features available depend on consent choices and the service’s configuration.
Microsoft receives information through this service and processes it under its own privacy terms, which include uses connected with its products, services, and advertising. For details about Microsoft’s collection, use, and privacy controls, read the Microsoft Privacy Statement.
7. Newsletters and Other Communications
If you subscribe to our newsletter or request updates, we use your email address and related subscription information to send those communications.
You may request to stop receiving newsletters by using the unsubscribe option provided in the message or by contacting us. A request to stop newsletters does not prevent us from responding to an inquiry you submit or sending communications needed to address your request.
8. Donations and Payment Services
Our website links to PayPal for online donations. When you choose that option, you are directed to PayPal to complete the transaction. Information you provide to PayPal is handled under its Privacy Statement.
TGF may receive donation confirmation and related donor or transaction details to maintain donation records, provide receipts, and answer questions about your contribution. Please enter payment details only through the designated payment service, rather than through general website forms or email.
9. Embedded Content and External Services
Some pages contain embedded maps, calendars, or other externally hosted content. These features may involve Google Maps, Google Calendar, or map service providers used by our interactive maps. Loading or interacting with this content may send your IP address, browser information, and other technical information to the provider. The provider may also use cookies or similar technologies.
Our website also links to external services, including the patient portal, WhatsApp, social media platforms, and other organizations. When you follow a link or use an external service, that provider’s privacy policy applies to its processing of your information. Please review the relevant policy before sharing personal information.
10. Information Retention and Security
We retain information for the purposes described in this policy, taking into account the type of information, the reason it was collected, administrative needs, and applicable legal or recordkeeping obligations. Records held by external providers are also subject to their retention practices.
We use safeguards designed to protect information against unauthorized access, disclosure, alteration, and loss. However, no website, electronic transmission, or storage system can be guaranteed completely secure.
11. Your Choices and Privacy Requests
You can choose whether to submit information through our forms, manage available cookie preferences, and request to stop receiving newsletters.
You may contact us to ask about information you have provided or to request access, correction, or deletion. We will review requests in accordance with applicable law and the nature of the records involved. We may need to verify your identity, and some information may need to be retained for legal, administrative, or recordkeeping reasons.
For information held by an external provider, you may also need to use that provider’s privacy request process. For patient records or clinical privacy questions, contact the clinic so your request can be directed appropriately.
12. Information About Children
Our website provides information for individuals and families. Parents or legal guardians should contact TGF when arranging services for a child and use the clinic’s designated communication channels for the child’s health information.
If you believe a child has submitted personal information through the website inappropriately, please contact us so we can review and address the situation.
13. Changes to This Policy
We may update this policy to reflect changes to the website, our practices, or applicable requirements. The revised policy will appear on this page with an updated date. Where additional notice or consent is required, we will address that requirement separately.
14. Contact Us
For questions about this website Privacy Policy or to make a privacy request, contact:
Todu Guam Foundation
125 Tun Jesus Crisostomo Street
Tamuning, Guam
Email: [email protected]
Telephone: +1 (671) 649-8638
Website: Contact TGF