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The Todu Guam Foundation (“TGF,” “we,” “us,” or “our”) is a 501(c)(3) nonprofit organization serving the community in Guam. We operate toduguam.com.
These Terms & Conditions cover use of our website and donations made through the donation services linked from it. Please read them before using website features or making a donation. Additional terms displayed by a payment provider, patient portal, booking service, or other external service may also apply when you use that service.
1. Website Information and Medical Advice
Our website provides general information about TGF, healthcare services, community programs, events, and ways to get involved.
Health information on this website is provided for educational purposes. It is not a substitute for an individual assessment, diagnosis, treatment, or advice from a qualified healthcare professional. Do not disregard professional advice or delay seeking care because of information you read on this website.
Browsing this website or submitting a general inquiry does not, by itself, establish a patient-provider relationship. Clinical care is subject to the clinic’s intake procedures and applicable patient agreements.
Do not use website forms, email, or social media messages for medical emergencies. Contact your local emergency services immediately if you need emergency assistance.
2. Service Availability, Eligibility, and Appointment Requests
Services, programs, staffing, event schedules, eligibility requirements, fees, and insurance arrangements may change. Please contact TGF to confirm details relevant to your needs.
Submitting an appointment or service inquiry does not confirm an appointment. An appointment is confirmed when you receive confirmation from TGF or the designated booking service.
Any free or discounted care is subject to the relevant program’s eligibility requirements and available services. These website terms do not replace patient consent forms, financial agreements, or other documents that apply to your care.
3. Acceptable Website Use
Please use this website lawfully and respectfully. Do not attempt unauthorized access, interfere with website operation, introduce malicious software, impersonate another person, or submit fraudulent, unlawful, or harmful information.
When submitting an inquiry, provide accurate information and contact details so our team can respond appropriately.
4. Career, Internship, and Volunteer Inquiries
Submitting an inquiry or expressing interest in an opportunity does not guarantee employment, an internship, a volunteer placement, or an interview. Opportunities are subject to availability and the applicable review and selection process.
Career inquiry forms do not accept document attachments. Follow any instructions provided directly by TGF about the next steps in its recruitment process.
Please do not submit medical records, Social Security numbers, payment card details, or other sensitive information through general inquiry forms.
5. Donations and Use of Funds
Donations support TGF’s charitable work. We use donations at our discretion within our stated charitable objectives. If you wish to discuss a donation for a particular purpose, contact TGF before making the donation.
The donation terms apply separately to each donation. A one-time donation does not authorize future payments. A recurring donation requires you to select and authorize the recurring option offered during checkout.
For current donation methods and instructions, visit our Donate page. For mailed donations or contributions of physical goods, follow the instructions on that page or contact TGF to coordinate your contribution.
6. Online Payments Through PayPal
Online donations are processed through PayPal. When you follow our donation link, you are directed to PayPal to complete the payment.
PayPal may request contact, billing, and payment information needed to process your donation. Please check the amount, currency, payment details, and whether you have selected a one-time or recurring donation before confirming the transaction.
PayPal’s terms and privacy practices apply to its payment services. TGF may receive donation confirmation and related donor or transaction information for donation records, receipts, and inquiries.
Please enter payment card or bank details only through the designated payment service. Do not send them through TGF’s general website forms or email.
7. Donation Errors and Refund Inquiries
If you make an error in your donation, please contact TGF within 14 days of making the donation:
- Email: [email protected]
- Telephone: +1 (671) 649-8638
- Mail: Todu Guam Foundation, 125 Tun Jesus Crisostomo Street, Tamuning, Guam.
Include your name, the donation date, amount, transaction reference if available, and a brief explanation of the error. Do not include full payment card numbers or other sensitive payment credentials.
We will review your request and contact you about the next steps. Any approved refund will be handled through the relevant payment method where possible.
This reporting window does not limit rights that may apply under law or the payment provider’s dispute procedures.
8. Recurring Donations
Where a recurring donation option is available, the amount, frequency, and payment schedule shown during checkout govern the recurring authorization you select. Review these details before confirming.
For recurring donations set up through your PayPal account, you can manage or cancel the authorization in your PayPal account’s automatic-payment or subscription settings. See PayPal’s automatic-payment instructions.
You may also contact TGF at [email protected] for assistance. Allow time for a cancellation request to be processed before the next scheduled payment. Cancelling future payments does not automatically refund a donation already processed; contact TGF separately about any donation error.
9. Unauthorized or Fraudulent Payments
If you suspect an unauthorized payment, stolen card, compromised PayPal account, or fraudulent use of a check, notify the relevant payment provider, card issuer, or bank promptly. Contact TGF as well if the issue concerns a donation to the Foundation.
Do not send passwords, full card numbers, or account access credentials when reporting the issue.
10. Donation Receipts and Tax Information
Donations may be tax-deductible to the extent allowed by applicable law. Your eligibility for a deduction depends on your circumstances and the relevant requirements.
Please retain your donation confirmation. Contact TGF with proof of your donation if you need assistance with a receipt or donation documentation. Consult a qualified tax adviser about your individual tax position.
11. Privacy and External Services
Our Privacy Policy explains how information is collected and handled through the website and related online communications. Patient information may be subject to separate clinical privacy notices and requirements.
The website may contain links to or embedded features from external providers, including payment services, maps, calendars, social media platforms, and the patient portal. Those providers operate their own services, and their terms and privacy policies apply to your use of them.
12. Website Content and Ownership
Website text, photographs, graphics, logos, and other materials may be protected by copyright, trademark, or other applicable rights belonging to TGF or their respective owners.
Please respect ownership notices and any usage instructions accompanying a document or resource. Unless permitted by applicable law or the relevant rights holder, obtain permission before republishing, modifying, or commercially using protected materials.
You may share links to our publicly available webpages. Contact TGF if you need permission or clarification about using particular materials.
13. Website Availability and Disclaimer
We aim to provide useful and accurate information, but website content may contain errors or become outdated. Please confirm important details directly with TGF.
To the extent permitted by applicable law, website materials are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free access, that every defect will be corrected, or that the website will always be free from harmful components.
Nothing in these terms excludes rights or responsibilities that cannot lawfully be excluded. Please contact us if you notice an error or experience a problem using the website.
14. Governing Law and Jurisdiction
These Terms & Conditions are governed by U.S. law and are subject to the exclusive jurisdiction of the United States territorial courts of Guam.
15. Changes to These Terms
We may revise these terms to reflect changes to the website, donation services, or applicable requirements. The revised version will be posted on this page with an updated date.
The terms presented when you authorize a donation apply to that transaction. Where additional notice or agreement is required for a change, we will address that requirement separately.
16. Contact Us
For questions about these Terms & Conditions, website issues, or donation inquiries, contact:
Todu Guam Foundation
125 Tun Jesus Crisostomo Street
Tamuning, Guam
Email: [email protected]
Telephone: +1 (671) 649-8638
Website: Contact TGF